Core Commitments
Our Commitment to Your Privacy
SSL Encryption
All data transmission on a 365 is secured with 256-bit SSL encryption, making it impossible for third parties to intercept or steal your information.
Your Data Is Never Sold
A 365 never sells your personal information to third parties. Your data is used solely to improve your experience.
Restricted Access
Your data is accessible only to authorised personnel and strictly for necessary purposes. Unauthorised access is strictly prohibited.
Secure Data Storage
A 365 servers maintain the highest security standards. Regular security audits are conducted and data backups are stored securely.
Your Control
You can view, update, or delete your stored data at any time. These rights belong entirely to you.
Marketing Opt-Out
You can opt out of promotional emails or notifications at any time directly from your account settings.
Scope & Applicability of This Policy
A 365 takes your privacy extremely seriously. This Privacy Policy explains what information we collect when you use the a 365 platform, how that information is used, and the measures we take to keep your data secure.
By using the a 365 website or app, you are considered to have accepted this Privacy Policy. Please read it carefully before using our services for the first time.
Please note: This privacy policy is a supplement to a 365's terms and conditions. It is best to read both documents together.
We believe transparency is the foundation of trust. That's why this policy is written in plain, straightforward language — no complex legal jargon.
What information we collect
A 365 collects two types of data – information you provide directly, and information gathered automatically through your use of the platform.
| Data Type | Description | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During registration and KYC verification |
| Contact Information | Email address, mobile number | At Account Registration |
| Financial Information | Mobile banking number (Mobile Pay/Nagad/Rocket), transaction history | During deposits and withdrawals |
| Usage Data | Login times, betting history, preferred games | Automatically while using the platform |
| Device Information | IP address, browser type, operating system | Automatically upon accessing the site |
We only collect information that is genuinely necessary. No unnecessary or excessive data is ever requested.
How Your Data Is Used
A 365 uses your information only for specific purposes. The main reasons for using your data are:
Account Management: Your data is used to create, verify, and secure your account.
Financial Transactions: To process deposits, confirm withdrawals, and ensure winnings are paid out accurately.
Service Improvement: To analyse user experience and improve the platform.
Support Services: To resolve your issues quickly and provide the right support.
Fraud Prevention: To secure your account and detect suspicious activity.
Promotional Communications: To keep you informed about special offers and updates, with your consent.
Your information will never be used against you — it is used solely to provide you with a better experience.
Cookies Policy
A 365 uses cookies on its website. Cookies are small text files stored in your browser that help make the site easier to use. The types of cookies a 365 uses:
- Essential Cookies: To maintain login sessions and ensure security. Without these, the site cannot function properly.
- Functional Cookies: To remember your preferences (language, theme) and provide a better experience on your next visit.
- Analytical Cookies: To understand which pages are visited most and by how many users. This data is collected on a completely anonymous basis.
You can block cookies through your browser settings. However, blocking essential cookies may prevent the site from functioning properly.
Please note: a 365 never uses third-party advertising cookies. Your browsing data is not shared with any advertising companies.
Data Sharing & Disclosure
A 365 never sells your data. However, there are certain situations where information may need to be shared:
- Payment Processors: Necessary information is shared with Mobile Pay, Nagad, and Rocket to process transactions. These providers are themselves committed to data protection.
- Legal Obligations: Information may be required to be disclosed in compliance with a valid order from a court or government authority.
- Fraud Prevention: To assist law enforcement agencies in cases of serious fraud.
- Technology Partners: Limited data may be shared with trusted technology partners for server management and security purposes, and they are bound by strict confidentiality agreements.
Your information is not shared with third parties for any reason beyond those stated above. Your data will never be used for marketing or advertising without your consent.
Data Protection Methods
A 365 follows the highest industry standards to protect your data. The key components of our security framework are:
- 256-bit SSL/TLS Encryption: All data transfers are encrypted and cannot be read by outside parties.
- Two-Factor Authentication (2FA): Two-factor verification at login ensures your account stays protected.
- Firewall & DDoS Protection: Advanced firewalls are used to protect servers from cyberattacks.
- Regular Security Audits: Regular security audits are conducted by third-party experts.
- Staff Training: All staff are trained in data protection and required to follow strict policies.
However, no security measure can eliminate all risks associated with internet connectivity. Keeping your password strong and not sharing it with anyone is also essential to protecting your account.
Your Data Rights
You have full control over the data stored in your a 365 account. Here's what you can do:
Right to Access
You can request to view all the information we hold about you.
Right to Rectification
You can notify us to correct any inaccurate or outdated information.
Right to Erasure
Data is deleted within a specified period after account closure.
Right to Data Download
You can request a copy of the data we hold about you.
Right to Restrict Processing
You may request that the use of your information be restricted to specific purposes.
Right to Object
You can object to marketing communications and opt out at any time.
To exercise these rights, support@a365.world Reach us by email or live chat. We typically respond within 7 business days.
Data Retention Period
A 365 does not retain your data indefinitely. Different types of information are kept for different periods:
- Account Information: For the duration your account is active, and up to 5 years after closure.
- Financial Transaction Records: Retained for up to 7 years due to legal obligations.
- Customer Support Communications: 2 years after last contact.
- Browsing Logs: Up to 90 days.
Once the retention period expires, data is automatically deleted or anonymised so that you cannot be identified.
Child Protection Policy
A 365 services are strictly for individuals aged 18 and above. We do not knowingly collect data from minors or grant them access to the platform.
Age verification is carried out at registration, and ID documents are requested in suspicious cases. If we discover that a minor's data has been collected inadvertently, it will be deleted immediately and the account will be closed.
If you believe a child or someone you know has created an a 365 account, please contact us immediately at support@a365.world.
Privacy Policy Updates
A 365 may update this Privacy Policy at any time. When changes are made, the revision date at the top of the page will be updated, and for significant changes, notice will be provided via email or on the platform.
Continued use of our services after any changes will be considered acceptance of the updated policy. If you do not agree to the new policy, you will have the option to close your account.
Contact & Complaints
If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch:
Email: support@a365.world – Responses are typically provided within 24–48 hours.
Live Chat: Log in to the a 365 platform and chat with us directly.
We take all privacy-related complaints with the utmost seriousness. If you suspect a data breach, contact us immediately – we will investigate promptly and take all necessary action.
Your Data Is Safe – Join Now
Your personal information is completely secure at a 365. Register with confidence and start enjoying the best online betting experience in Bangladesh.